Terms and Conditions

[Distributor Name]
Toletta Cats Inc.

[Website URL]
https://tolettacat.com/

[Website URL]
https://tolettacat.com/

[Operating Manager]
Koji Hori

[Business]
Pet related service

[Location]
1-12-4-1F, Katase-Kaigan, Fujisawa-City, Kanagawa 251-0035, JAPAN

[TEL&FAX]
+81-50-3786-5414

[email address]
info@toletta.jp

[Order Method]
Registration via "Shop URL".

[Payment time and method of price (consideration)]
Credit card payment:
Payment confirmed at the time of product order

Rakuten pay:
Payment confirmed at the time of product order

Convenience store settlement:
Payment at convenience stores

Bank transfer:
Payment to designated account
* If you choose convenience store payment or bank transfer, your order will be unavoidably canceled if payment is not confirmed by the payment deadline after sending your order acceptance email.
Please note.

[Special Terms for Returns]
We will not accept returns unless the product is defective.

[Service or product delivery time]
It may take up to 3 weeks after payment is completed.
If you choose bank transfer, convenience store payment will be shipped after payment is confirmed. We do not ship weekends and holidays.